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Terms of Service

Last updated: April 21, 2026

These Terms of Service ("Terms") govern your use of Basecamp AI Philippines' website, courses, certification program, and related services (collectively, the "Services") at basecampai.ph. Basecamp AI Philippines is a product of Dragonfly AI ("we", "us", or "Company"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1Acceptance of Terms

By creating an account, purchasing a course, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You also represent that you are at least 18 years old or have the consent of a parent or legal guardian.

2Our Services

Basecamp AI Philippines offers self-paced online courses designed for Filipino virtual assistants, including the AI Proficiency Assessment and related educational materials, curated tool recommendations, and a shared learner dashboard.

We may modify, update, or discontinue any part of the Services at any time. For material changes that affect access to content you have purchased, we will give you reasonable notice where practical.

3Accounts & Eligibility

You must provide accurate and current information when you create an account. You are responsible for keeping your login credentials confidential and for every action taken under your account.

Accounts are personal and non-transferable. Sharing access with others, including sharing a login with co-workers or reselling course access, is a material breach of these Terms and grounds for termination without refund.

If you believe your account has been compromised, contact us immediately at support@basecampai.ph.

4Purchases, Pricing, and Refunds

Pricing

Prices are listed in US dollars on the Services and may be updated at any time. The price you pay is the price shown at checkout. Applicable taxes, foreign transaction fees, or currency-conversion fees from your card issuer are your responsibility.

Payment Processing

Payments are processed by Stripe. By submitting a purchase, you authorize the charge and agree to Stripe's terms. We do not store your full payment card details.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on course and bundle purchases. If, within 30 days of purchase, you decide the course is not right for you, email support@basecampai.ph and we will issue a full refund to your original payment method. Refunds typically appear within 5-10 business days depending on your bank.

After 30 days, purchases are non-refundable. Refunds may be denied in cases of clear abuse of the guarantee, for example where a user has downloaded substantially all course materials and then requests a refund.

Agency and Team Purchases

Team, agency, and affiliate purchases may be governed by separate agreements. Where a separate agreement exists, it controls over these Terms on the specific points it covers.

5Intellectual Property

All course videos, text, exercises, graphics, prompts, templates, code samples, and other material on the Services are owned by Dragonfly AI or its licensors and are protected by copyright and other intellectual-property laws.

When you purchase a course, we grant you a personal, non-transferable, non-exclusive license to access and use the course materials for your own learning and client-facing work product, for as long as your account remains in good standing.

You may not:

  • Redistribute, resell, sublicense, or publicly post the course materials
  • Create a competing course using our materials
  • Remove proprietary notices, watermarks, or branding
  • Use our materials to train a machine-learning model or similar automated system

Prompts, SOPs, templates, and code snippets we provide are meant to be adapted to your own client work — that use is permitted and expected.

6User-Generated Content

If you submit content to the Services — for example, playbook notes, assessment answers, implementation check-ins, or messages to support — you retain ownership of that content. You grant us a worldwide, royalty-free license to host, display, and use that content as needed to operate the Services, improve them, and (in anonymized or aggregated form) showcase outcomes.

You are solely responsible for the content you submit and confirm you have the rights to share it. Do not submit confidential client information unless you have permission to do so.

7Acceptable Use

When using the Services, you agree not to:

  • Violate any law or regulation
  • Attempt to gain unauthorized access to the Services or other users' accounts
  • Scrape, mirror, or systematically download course content for redistribution
  • Interfere with or disrupt the Services, including via denial-of-service, malware, or excessive automated requests
  • Misrepresent your identity or impersonate any person
  • Use the Services to harass, defame, or discriminate against any person

8Third-Party Services

The Services integrate with and link to third-party providers, including Stripe (payments), Supabase (authentication and data), Resend (email), Vercel (hosting), and the various AI tools and platforms we reference in our curriculum and Tool Finder.

We are not responsible for the availability, accuracy, or practices of third-party services. Your use of a third-party service is governed by that provider's own terms. Some links in our Tool Finder are affiliate links; clicking through may earn us a commission at no extra cost to you. We only recommend tools we have vetted.

9Disclaimers

The Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

No earnings or outcome guarantee. Our courses teach skills that many of our learners use to increase income, land clients, or build businesses. Individual results vary based on effort, prior experience, market conditions, and factors outside our control. We do not guarantee any specific income, client, certification outcome, or career result.

AI tools referenced in the curriculum can produce inaccurate or biased output. Always review AI-generated work before sending it to a client or acting on it.

10Limitation of Liability

To the maximum extent permitted by law, Dragonfly AI and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or loss of goodwill, arising out of or related to your use of the Services.

Our total liability for any claim arising out of or related to the Services will not exceed the greater of (a) the amount you paid us for the Services in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you.

11Termination

You may close your account at any time by emailing support. We may suspend or terminate your access to the Services immediately if you breach these Terms, if we are required to by law, or for safety or abuse reasons.

On termination for cause, paid access is forfeited without refund. On termination without cause, we will issue a pro-rated refund where applicable.

Sections that by their nature should survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law — will remain in effect after your account ends.

12Changes to These Terms

We may update these Terms from time to time. Material changes will be noted by updating the "Last updated" date at the top of this page, and for significant changes we will give notice via email or in-product banner before they take effect.

Continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using the Services.

13Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to its conflict-of-law rules. Any dispute arising out of or related to these Terms or your use of the Services will be resolved in the courts of the Philippines, unless local law requires otherwise.

14Contact

Questions about these Terms? Reach out:

Basecamp AI Philippines (Dragonfly AI)

support@basecampai.ph